FAQ

Shipping Basics

We ship via courier to your doorstep.

Should you be unhappy, please contact us in order to resolve it.

Yes we can ship internationally.  Please contact us with your address and list of items and we will get back to you within 2 business days.

Payments

Online payment happens through Payfast which is a secure online payment platform.  There you will have the choice to either pay by card ( credit or cheque ) or Instant EFT.

For international orders and payments, please contact us with your address and list of items you wish to purchase.  We will get back to you within 2 business days with a quote ( includes shipping ) and payment options.

Returns & Cancellations

If you want to return any items you have purchased from us, please contact us describing the nature of the return as well as your original order number.  We will then contact you to arrange the return and refund.

All approved refunds will take about 5 business days.

Should you wish to cancel your order, please contact us.

The best methods to make contact with us is via the contact details on our contact page or via our messaging platforms on social media. Facebook | Instagram

Contact

Still have questions?